Privacy Policy

You may provide Personal Identifiable Information (PII) to Water-ENGx by means of:

• The order of a service
  
• Submission of an online form
  
• Emailing Water-ENG
• Calling by telephone Water-ENGx
• Sending post mail
• Contacting Water-ENGx via the website

Personal Identifiable Information (PII) you provide includes your name and contact information.

• Processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’).
  
• Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall, in accordance with Article 89(1), not be considered to be incompatible with the initial purposes(‘purpose limitation’).
  
• Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’).
• Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purpose for which they are processed, are erased or rectified without delay (‘accuracy’).
• Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) subject to implementation of the appropriate technical and organisational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject (‘storage limitation’).
• Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technicalor organisational measures (‘integrity and confidentiality’).

Water-ENGx uses current enterprise information systems to maintain customer information backed with modern digital security and a dedicated System Manager. Water-ENGx has a Data Protection Officer (DPO) that can be reached using the Contact form on the website.

Water-ENGx uses industry standard methods, best-practices and encryption where possible when sending, received and storing your personal information. By providing Water-ENGx your personal information, you agree to this.

Information collected when visiting the Water-ENGx website can include;your IP address, browser, operating system, computer type with extensions, plugins, and other device information, details on how you got to the Water-ENGx website, date and time you visited the website, content on the website you viewed, referring site and search engine information.

Water-ENGx will disclose your information only with your consent or tocomply with governing laws and court orders. All contact forms submitted on the Water-ENGx website are sent to the Water-ENGx Administration team for processing.

If you email, call or otherwise contact Water-ENGx, Water-ENGx may reply via email using Microsoft Outlook email software. Microsoft is a General Data Protection Regulation (GDPR) compliant third-party data processor. All third-party data processors used by Water-ENGx are General Data Protection Regulation(GDPR) compliant.

This includes:

• Google – email and website analytics provider
  
• Microsoft – email server provider
  
• Microsoft OneDrive – document transfer / storage solution.

Water-ENGx will only disclose your information in accordance with the law or a corporate acquisition / merger.

Information you have provided is used to satisfy requirements to requests for information or services, updated to relevant laws, promotions and recommendations.
Information collected by Water-ENGx is used to study the website activity to improve contact and user experience, monitor advertisement expenses and efforts, and target recommendations by interest.
Third-party information may be combined with information that was provided by you or collected by Water-ENGx to be used in accordance with this privacy policy.

• Right to information – The right to ask what personal data there is and how it’s being used.
  
• Right to access – The right to view your personal data.
  
• Right to rectification – The right to correct and modify if it is not updated.
• Right to withdraw consent – The right to revoke the consent to collection and processing of personal information.
• Right to objection – The right to the objection of your personal data being processed.
• Right to object to automated processing – The right to object to a decision made by automated processing.
• Right to be forgotten – The right to request your data to be deleted.
• Right for data portability – The right to request transfer of your data – data must be provided or transferred in a machine-readable electronic format.

Water-ENGx will only disclose your information in accordance with the law or a corporate acquisition / merger.